Frequently asked questions
Why not use my cell phone and call 911?
A button press connects you instantly. Using a phone can take up to 45 seconds to unlock it, dial, and reach 911. Our device uses state-of-the-art 4G GPS to share your location, and talking with a trained operator often prevents a situation from escalating before 911 is even needed.
Tell me about your product. How does it work?
Push-button activation connects you to an emergency professional. The device uses 4G GPS location over the AT&T network, and two-way voice communication lets the operator resolve many issues before they escalate.
If I call for emergency help, what happens?
A trained professional answers, talks with you directly, contacts local 911, notifies your emergency contacts, and stays connected until help arrives.
What if I need to press my button in a non-emergency situation?
You can press your button any time you feel nervous or threatened, for example when walking through a dark parking lot.
Still have questions? Call 1-800-926-0852 or request a call.